What is the FIRST step a PCT should take if a patient complains of chest pain?

When a patient complains of chest pain, the first step a Patient Care Technician (PCT) should take is to call for help and notify the nursing staff immediately. This is crucial because chest pain can be a symptom of serious medical conditions, including heart attacks or other cardiovascular issues. Prompt action is essential in these situations to ensure that the patient receives the appropriate medical evaluation and care as quickly as possible.

Notifying nursing staff allows trained medical professionals to assess the situation further, potentially perform necessary interventions, and monitor vital signs, which are critical for patient safety. By acting swiftly, the PCT helps facilitate urgent medical assistance, which can be life-saving.

While providing a comfortable position can help alleviate anxiety or discomfort, it does not address the underlying issue that may be causing the chest pain. Pain relief through over-the-counter medications might mask symptoms rather than address the potential emergency. Ignoring the complaint is certainly dangerous, as it could lead to serious complications if the chest pain indicates an acute medical condition. Therefore, immediate communication with nursing staff is vital for proper patient management.